Please be advised that my wife and I have been extremely disappointed the last few times with the quality of Omaha steaks we have ordered which has been far from what we have grown accustomed over the past 30 years. Even more disappointing were the butchers cut top sirloin steaks my wife recently purchased from a local Omaha Steaks store in Schaumburg, IL as they were extremely chewy and not edible for the most part where the majority of meat was thrown down the garbage disposal. Needless to say, I feel this to be inexcusable and no different than throwing money down the garbage disposal. Moreover, I couldn't help but notice the overwhelming number of negative reviews online pertaining to Omaha Steaks. This in turn appears to support my perception of the quality of your steaks as it doesn't seem to be what it used to be. What say you?