I used to own Experimac franchise. The franchise was simply set-up to defraud a naive and unsuspecting public. Jim Muir and Ray Titus belong to jail. Both of them are combine fraud-stars extra-ordinary. They ruined many marriages and families. They even claimed that they were approved by Apple Corporation using their Corporate brand name. They lied, deceived former franchisees. Apple later sued them to drop 'Mac' from their former franchise name Experi/mac, given birth to Experimax.. User's recommendation: They are good for nothing, except to defraud. Run away from them.