31 Jul, 2021 → by ClaimboUser117940
Experience at the pump and customer dis-service

1

Shell offers .05 a gallon discount with signup to their program. It tracks your receipts to provide additional bonuses or keep you at .05 less. You use your phone number as the Alt ID. What they dont tell you - and what is nowhere in the set up - you have to set a pin. You then enter your phone + pin to access. The attendant was useless and calling to CS a nightmare in menus! I went to BJs instead and paid less! User's recommendation: Think twice- especially with rising gas prices. Go to where doing business is easy!
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Shell you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.