6 Jul, 2021 → by ClaimboUser809162
Exchange and returns
1
Good day Receive my humble greetings as a loyal customer of legit. I bought a trouser at hazyview it was on sale. And when i got home the size was so small so i went to ilanga mall to do and exchange as it was the only one left in hazyview . When i arrived at illanga mall the were two ladies working a short one (a bit fat) and a slender one dark and tall named ncobile. So i found the trouser with the correct size and i wanted to fit but they put a lather infront of the fitting room saying theyre shot of stuff so thats why they closed the fitting room. I then bought two jeans the one's for 2 for R300. I then went to mr price luckily i got some jackets that were on sale i then requested to fit them...apparently i then fitted the jeans i found out that theyre also small .as it was getting late so i took the jeans with me as i got to Nelspruit plaza i got in to legit i greeted the girls working there i explained my problem they first laughed at me like i was a lunatic then they requested my proof of receipt i showed to them " they were like we dont do exchange or refunds on promotions and now its late we wanna go home and mind you they were addressing me in zulu meanwhile am a tsonga" please may they try and improve their customer service as it was not the first time.