1 Jan, 2018 → by ClaimboUser197349
Excessive external noise – hotel room
1
Hello We booked a hotel room with Travel Republic under the impression that it was a a quiet establishment. There was no indication on any of the reviews on the Travel Republic website that noise was a factor whatsoever. However, the noise from the road outside the hotel is excessive and extreme. None of the rooms, in fact or the pool area are free from external road noise. This is not mentioned in any of the reviews on the Travel Republic website hence, they are guilty of false advertising or advertising with the absence of a true and correct and real description of the actual circumstance of the hotel. We contacted Travel Republic on the morning after arrival, however they advised us of a large penalty for early check out and henceforth left us to decide upon that with no alternative offered. We await your advice. Kind Regards Fiona Fitzgerald