I had my device installed June 12 or June 17, 2020 by a nice lady, but she didn't have any idea what she was doing. I took the car to her 2 days in a row and ultimately had to leave it overnight & she was on the phone with tech support the entire time I was there getting directions. My horn & interior bells no longer work and have bought 2 batteries because the device will come back on at any random time, day or night w/o any knowledge of it. When I complained about it, I was told I could take it for inspection, but if it was not their fault it would be $85/hr out of my pocket. I have screenshots of my account and all of the charges and lockout fees and there is A WHOLE LOT!! NOW, my "Intoxalock "lease was up on 6/12/21, however on my driver's license, it's a 6/17/21 removal date in bold red letters. But I can't do a thing until I sign a new lease, which is approximately $340 FOR 5 DAYS! I work part-time @ Dollar General and make very little and I feel like I've paid my debt to society and should be left alone by price gouging companies like INTOXALOCK! THE MOST AWFUL COMPANY EVER TO ME!!