13 Aug, 2021 → by ClaimboUser18233
Evaporator Coil in Air conditioner

1

We have a Rheem Air conditioner system which was installed in 2013. This year we started experiencing air conditioning not cooling our home. I called PS& G to check to find out there was a major leak and so they filled with Freon. We had to pay $350.00 for Freon. PS& G did not charge us for the labor. 2 months go by and now we are in the same situation again! I called Rheem customer service. They told me I have to get licensed tech to diagnose the problem, he will then go to parts store, install it and send the defective one to Rheem. Part will be replacement and defective part will go to Rheem. It is going to cost $1800.00. We cannot afford it. I came to know that there was a class suit against Rheem against, which was settled. However people who experience the same problem what are they supposed to do? I do not know where to go for help. Thank you, Asawari L. Phadke
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