3 Aug, 2019 → by ClaimboUser625503
es642707030

1

I rented a car in Reus airport. I have been charged for not refuelling the hire car and I did refuel the car see attached photo. I also have proof of purchase of fuel. My experience of renting was extremely poor. I found the hard sell for insurance when I had already purchased with booking very intimidating. I was also not given a damage report with rental docs and had to return to the terminal and queue again to obtain one. The whole process took 1.5hrs. I will never recommend and will not use again
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