27 Apr, 2020 → by ClaimboUser535090
Error in online ticket cost me $52.90.
1
Website error scheduled a trip out of Erie, Pa. to New York City. I immediately contacted the bus company customer service department and stated that intended to for the trip to originate in Pittsburgh, PA. Was informed that there was nothing they could do about it the money can not be refunded and that I need to purchase a new ticket out of Pittsburgh and pay the full fair from that destination. I do not know how Erie, Pa. popped up after I made the purchase.