Our suite started wearing 1 and a half years after we bought it and has got steadily worse. I rang the store and told them, they said they could send someone out to look at it for a price but they didn't think it would make a difference as they would put it down as wear and tear. We registered for the 10 year warranty and have had the suite 5 year. There are only 2 of us live here and some of the seats don't get sat on so we are wondering why it has worn so badly.