I just returned from the licensed LCBO facility in Stevensville to return emptys and buy product. They refused some of my emptys based on thier 5 case return policy I had 9 cases of empties to return. The young lady told me I could go to the beer store if I didnt like it . The empties were cans so very light and easy to handle. I put the they would not take empties back in my vehicle made my purchase and left . It is my understanding the L.C.B.O is required to accept all returns and I am a bit frustrated that I ahve to go back as she said in a couple of hours to get rid of the rest of my empties.