6 Apr, 2021 → by ClaimboUser140167
Electricity billings when we have power outages

1

I have had no power on the 27/03/2021 from 10am until 21:30. I have checked my consumption report and i was billed for this entire day...even though i had no power...is this even legal? I have contacted RMS - Ismart and they advise that my billings are correct. They are thieves and have done this on numerous occasions. When we ask for a senior personal to assist they do not call back to resolve this.
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