Margaret Henry 7 Alma St Bacup Lancashire OL13 9ja 29th June 2021 Tel. [protected] eBay Complaints' Dept. UK Community Watch PO BOX 9473 Dublin 15 Ireland Email and post Dear Sirs Re: My eBay Account I have had a number of problems in relation to my eBay account. • I cannot list anything for sale • Even though my site has been changed to the UK it keeps coming up as the US. The customer service team: • cannot see my site to solve the problem • They cannot see my listings to solve the problem. • The invoice for my shop is saying from 1-June to 27th June when only activated it around 25th - 27th June 2021 • They have told me that there is a technical problem with eBay. I am asking that someone calls me to resolve the problem and the remote agents do not have the technical skills or capacity to assist. I also ask that you do not bill me from the 1st June when I opened my shop at the end of the month. I also ask that you do not bill me at all as at present I cannot use your service and no one knows how to resolve the problem. Yours Sincerely Margaret Henry 11Gemlady p.s confirmation from Paypal 29.06.66 Dear Margaret Henry, Following up on our conversation, I can confirm that a billing agreement was set up with eBay on 29th June 2021 with the billing ID B-34D05304CP879742S. It's been my pleasure to help you. Yours sincerely, Niamh Business Support PayPal ------------------------------------------------ So far I have emailed customer services, I have been on CHAT for about four hours this week The people in the Phillippines so far have not been supportive and do not appear to have the information or training to deal with complex issues. Unlike the US the UK do not have access to telephone support throughout the day perhaps 1 hr a day if we are fortunate. i have uploaded a picture of the feedback I get whenever i try to list a product