I paid 34.38 for Dutch Glow that was for the bottle of cleaner, shipping, insurance and processing charges. They included another bottle for 7.95 shipping plus processing charges and insurance again. The only thing the product will do is clean mirrors and that not very good. If I return the product I will loose money because I will have to pay for the shipping again. I will take my lose and go on down the road. I wish there was someone I could file a complaint with that would get this scam artist shut down and make them return everyone's money. I followed their instructions to the letter.