Duke Energy Account I have lived at this address since 2002, I have paid the electric bill since 2002. R. was the original owner and he paid the security deposit; I have been the owner for some time now. R. has called into Duke Energy a few times kindly requesting his name be removed from this account and for mine be added. Duke Energy added my name with R.name on the account; otherwise options are to pay a second security deposit to remove his name. Therefore, every time I call into Duke Energy I am required to keep R. personal social security number on hand and give his name as the owner. The customer service for Duke Energy is seriously lacking trying to resolve this issue and the inconvenience and time I have had to spend on this back and forth communication is at the least absurd.