1 Jan, 2018 → by ClaimboUser697230
Dress and earring/necklace set – online purchase

1

Do not buy from IZIDRESSBUY.COM, company will not refund you, they do not honor their return policy, I ordered a dress made of Elastic Silk-like Satin and I received a 100% Polyester Woven Dress. What is on their website is not what you receive and the fashion jewelry is of very poor quality and again no refund for dress or cheap jewelry at a cost of $19.89 that they claim to be valued at $99.00. I have sent many e-mails all they offer is a credit ranging from $10.00 to $15.00 and then they expect me to resell it on-line or to another person. Really who will buy a cheap dress and 99cent jewelry from me. The total loss I have suffered is $ 151.91, Buyer Beware, I should have believe the negative review, hard lesson learned. By the way the price includes a $19.99 charge for having it custom made. The extra $19.99 payment gave me -- Sleeves that look nothing like the on-line web picture and the fabric is awful. Below is the last e-mail I received on 12/4/15 with my reply on 12/5/15. From: Service IziDressbuy Sent: Friday, December 4, 2015 10:56 PM To: Brown Subject: Re: Order S0120151101264716 - 3rd E-mail and I have not had a responds from your company S0120151101264716 Thank you for your email, we tried our best to apply 15 USD discount you as compensation, 15 USD is the most we can do, as you know, our income is low, you hope can understand and accept. And keep this order. Good day sara On Sat, Dec 5, 2015 at 2:05 AM, Brown wrote: Dear Service IziDressbuy, Do I understand you correctly I am not authorized to return the dress because you believe that the fabric has no problem. What part do you do not understand or comprehend I ordered a dress made of Elastic silk-like Satin not a dress make of 100% Polyester woven. Not only is the dress made of the wrong fabric your company fails to honor the refund policy that states: IziDressBuy.com only accepts a partial or complete refund for the item that has problem due to our carelessness. That means we cannot warrant a refund if the problem of the item is not caused by IziDressBuy.com. The fabric used to make the dress is the wrong type of material. It is not the fabric that is showed or described on your website. The only reason I purchase the dress what due to the design and the Elastic silk-like Satin fabric. I do not what the dress, I do not want to resale it, I do not want a $15 discount refund, I just want a full refund. There are several e-mails too many to include
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