I came in and purchased a floor model that would have to be transported from one store to the warehouse for pick up. It was ONE, SMALL item and it took them over two weeks just to transport something internally to the warehouse for me to come pick up. I had to keep calling to get an update and I was told a different date every time. Such horrible, slow service. Also their “customer agreement” when you purchase is ridiculous. They basically make you sign to say you accept the condition of the piece before you’ve even seen it! Not to mention that when I wanted to purchase this piece I had to beg the manager to sell it to me (trying to complete a set) and she didn’t want to sell me a floor model. Makes no sense because that should ultimately be the goal. I will never shop here again. I didn’t even get a discount for purchasing a floor model. Poor service. Slow service and only moderate quality pieces.