We decided to go with Hit Web design as they were advertise through " Inc. 500 Co." Our nightmare started back in April of 2009 and it has continued until last month (March 2011) when they closed their business for good . We were unaware that they closed their doors until we checked our Web site, our e-mail wasn't working on on the computer, it referenced us to contact our web master. We tried calling but kept on getting a recording that the circuits were busy. During the process of getting our web site constructed they had: 1) Lost our photos (we had to send a new disc to them via mail). 2) We were told if we had all of our information to them within 3 weeks, which we did, that the site would be live within 3 weeks but in reality it took 6 months and the site was still not satisfactory to our standards. 3) They constantly were out sourcing parts of the project to people from coast to coast. We would get use to one person and then the next time it would be someone else (the other person was no longer with the company . 4) Every time when we tried to contact them the recording would say (example) you are third one in line to be helped but then when you were next in line to be helped your call was put back in line for third in line. When we finally got help it twould be a week later and the ONLY time when they were prompt with their calls was when they wanted more money. We have never received any e-mails from clients about purchasing our photographs, which at best seems a little odd for having this site for a year and a half. They reassured us the e-mail was working .. NOT !!! Financially we invested a large sum putting our trust in this company and only to be left with disappointment and distrust in Hit Web Design .