25 Apr, 2020 → by ClaimboUser718837
Double charged. First at booking on line and then again when turning the car in.
1
Do not use this company. Book directly with whatever rental company you want to use. I was charged first when I booked, then a second time when I turned the vehicle in at budget. The car was in perfect condition, and the gas tank full. When I sent in my complaint (which was not easy, many steps, no human contact despite the fact that their resolution department is outsourced to get human). I was told that I added extra services, which I did not. Yes, I agree with other reviewed. This company is not honest. Do not use this company.