My deadline to meet my book club commitment is in 2 months and I decided to order a couple books now and a couple more after I get paid. I carefully chose books I could afford including future sales tax and shipping. I placed the order, my account was debited and the books were supposedly shipped. I went online to see if there was a tracking number so I could estimate when they would arrive. To my surprise it said the books were returned and I never even received them. I have been home during the day, as I am a stay at home mom and babysit. I am not someone who is so busy that I would've missed it. I am always home. My errands are run after the hub gets home or on the weekend. I live in a rinky dinky place and I would've heard a knock on the door. The books NEVER arrived. The account online double charged me for the same books! I don't have that much to cover a double charge in my bank account so now I get to cover overdraft fees on top of it. And from what I'm reading here, I'm guessing they're either stalling so they don't have to give me the books I bought at their discounted prices, screwing me over so they can send me a $90+ collections bill for not fulfilling the account requirement in time. Which by the way I bought that extra book in the opening of the account so I had "fewer books to buy later" - you know the deal they offer you in the beginning... well, guess what!? They didn't credit my account with that at all! I don't recommend a membership with Doubleday or its affiliates at all. If you do, stick with paper. Make screenshots of your web account stuff and document everything. Oh and just stick with amazon or your local bookstore!!! Someone really ought to sue whoever owns and runs Doubleday Book Club. I already sent the story suggestion to Dateline NBC, too.