Mrs Wright after a very detailed consultation ordered a new door and bathroom window from Safestyle uk. Mrs Wrights new door and window were to be fitted 10/10/2016 between 8am-10am. We were told the work would take half a day. the engineers arrived 1.15pm and left 4.30pm. The told Mrs Wright they would be back the following day and left no explanation of why the work was not being completed on that day. Tue 11/10/2016 No one from safestyle arrived. I called safestyle who told me somebody would come Wednesday 12/10/1016. It was 4.30pm before a workman came from safestyle and was not able to finish the door or attach the fittings as the original work had not been completed and he did not have the products to complete the job. The videos enclosed are self explanatory. Mrs Wright is not prepared to pay full price for the inconvenience she has been caused for four days now.