16 Sep, 2019 → by ClaimboUser837958
Don’t waste your time with Cornerstone now the best employee is gone.
1
I used Cornerstone on two prior transactions and had a wonderful experience with Christian Griffin. Unfortunately when Christian Griffin departed the company to start his own firm the service went from 5 stars to 1 star. The CEO Erik Jorissen ended up being my point of contact after Christian Griffin departed and Erik was very unresponsive. It took multiple emails and phone calls to track him down anytime anything was needed for the transaction. Additionally, Erik wasted 8 days of my escrow period for a matter that should have been answered and resolved in 24 hours or less. As a business owner myself I'm shocked that the experience with the CEO of Cornerstone, Erik Jorissen, was 1 star vs the experience with his ex-employee Christian Griffin being 5 stars. Don't waste your time with Cornerstone now the best employee is gone.