16 Feb, 2013 → by ClaimboUser942349
Dont trust the Warranty
I purchased a Lexus from a dealer here in Canada that purchases used Lexus's from the USA. I called Lexus Canada to find out if the warranty was good in both countries! They advised me that it was good and that i can go ahead and purchase the Lexus! Turns out, that that isn't true!!!! I have a part that has not worked in over 1 year and Lexus dealer now says that the part is the responsibility of Lexus USA!!! What a joke! They now want me to talk to Lexus USA about this part and have washed their hands of this complaint!!!