Listen up, folks! Wish I'd checked reviews before I ordered. (Stupidly) made 2 orders. Got the second order after a month but not before several emails on my part. Bad size, bad material, not at all as pictured. Getting the runaround from intermittent and rare email replies regarding how to return. In email: Customer service link doesn't work. Mentioned Resolution Dept but no link provided. Never received first order. Have a look: Dear Customer, 543******** Thanks for your email. It is possible to give your parcel to your home. It also may pick it up by yourself. That depends on your local postal delivery system. For more details, please confirm with your local post office. Please understand that we have no access to or control over your country's local mail delivery system. H Enjoy your lovely day. Best regards, Cherry.ma Customer Service Team www.sebellamore.com Customer Self-service If you need to track your order, edit shipping address or cancel your order, please visit our customer self-service portal here. =========================================================================== Sebellamore Resolution Center In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center: Your case will be taken care of by our dispute management team in first priority. Sebellamore No-reply service@***.com This is the 3rd China company I've had a bad experience with - guess I'm slow to learn but I got it now. First was with some jewelry, second with some curtains. No more Chinese companies for me!