13 Apr, 2021 → by ClaimboUser874080
Don’t even try to contact anyone. No one knows the answers, no one knows who to contact, no one knows any phone numbers to call. What a joke!
1
Called phone number on 1099, no answer. Called phone number at 2 local branches. No one had the answer and they said they would have their manager call me back. Did not happen. Researched Birmingham phone number. Called 3 times, no answer twice, but once they transferred me and no answer. Looked up servicing company for pension plans, no help. Called Private Banking. They closed that department. All I want to do is change my address for future correspondence and I have to have N advisor to do that. They could not give me N advisors name. User's recommendation: Don’t use this Bank!