I booked a room at this hotel and only later found out it had devastating reviews on the internet. The complaints were made mostly about the service and attitude of staff members. What can I say, during my stay I only encountered positive attitude and caring attention on the part of the personnel of the establishment. While the room service staff could have been more responsive, they brought everything I asked for in perfect order and were smiling and courteous. The cleaning was not to be expected during one night stay, so that something I would not complain about as well.