Does not stand behind warranty!

/ 91 reviews

14 May, 2021 → by ClaimboUser183498

We bought a driving mower because my husband is disabled. A bolt broke and is under 2 years old. Craftsman refused to stand by their warranty. The customer service rep "Sam" became heated and was raising his voice at my husband. He also refused to tell us his last name. My advice buy a John Deere. User's recommendation: Beware, buy from another company.

Building and Construction

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Craftsman - Other Reviews

》 Lawn mower is almost 3 months old I have a very small yard so the lawn mower isn’t used a lot I may have used it 4-5 times and it’s leaking oil ….. not happy I honestly would prefer my money back

》 20v battery issues

》 2nd time calling was told need receipt to get hose replaced wished I was told that first time when I called instead of calling to find out were my hose is today ……,,

》 Leaf blower is not working after one year of use

》 Wifi garage door opener wall switch doesn’t have a learn button

》 I have a pressure washer and the pressure line is busted

》 Craftsmen riding mower

》 I need a tensioner adjustment screw for my chainsaw

》 Need help. Bought 2 riding mowers from yall both transmissions felled on me as warranty went out..wife has cancer I’m disabled trying cut 3 acres with push mower..do yall got a demo mower you can send

》 Craftsman does not stand behind their lifetime warranty for their socket and ratchet handle wrenches

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