Dropped my dog off for a four day stay. we took him back to the kennel he was assigned and left. Upon return I went back to the back to find my dog wasn't in a kennel but a CRATE!!!They crated my dog for two days without my consent because he pooped in his kennel. If you don't let a dog out he will ***. As soon as we left my dog had on controlled scratching. We took him to the vet and of course he has fleas! less than a week later we have to take him to the animal emergency care because his back was bleeding and oozing puss. Not only did he have fleas but also a bacterial skin infection! I've have tried relentlessly for days to contact the owner at which she keeps magically ducking my calls. I'm out of pocket over 400$ because of this place and my dog is in a horrible condition!