i have ordered 11 roses from this company ...i was suppose to have them delivered to me in about 72 hours ...and i called them and e mailed to them ...with no success ...the phone did not ring ...and after many days i called their sister company...i forgot the name of it but they are both under the same roof ...and they were saying that they will deliver the stuff tomorrow ..and i was not satisfied with this because this was about a week lather and i asked for my money back and they said it is not possible ...and after i contacted my credit card company i hardly obtained my money back ...but in this process i have been called and named a Moran and imbecile ...by the supervisor and than again by the manager ...just because they got mad for they have to return my money ...well ...why did n t they just send them roses to me on time and in good shape ...i see that some of you out there received all kind of dead roots and stuff ...what a shame ...after all this i do not trust this stupid company and i even canceled credit card because of them ...i will not ever order from this losers ...DO NOT TRUST THE ### HEADS .