My mother had the chip `repaired` on her vehicle only for the so called engineer to crack it even more so it fail the MOT, requiring a complete new windscreen. On top of that ScreenCareUK now proceed to send her letters in the post saying she owed them more money because she has not given her insurance details. The whole thing is a complete scam and I warn others not fall into the trap. You have only go to look at their `professional` website to see they have stolen Istockphoto`s pictures!!! I will be contacting trading standards about the scam, also be taking ScreenCareUK to small claims court to recover the cost of the original repair, the replacement windscreen and billing them for my time to sort it out. I will also send a letter to B&Q as it was their carpark from which ScreenCareUK were trading.......I`m sure they will be happy about this scam being run from their carpark. I urge others that have had bad experiences to contact trading standards and your local citizen advice office.