I placed an order on 5/30. While I realize there was a holiday (Memorial Day) in there, my order is STILL in process 8 days later. No update on when it will ship, and no way to cancel the order on the website. I used to order from them frequently, but the delivery has gotten slower and slower. Theyve just lost me as a customer! User's recommendation: Do not order from them unless you expect delivery to take a very long time!