Tried to book a vacation for Disney's hiltonhead resort as we always have been able to do. Did this on the very first day we could according to dvc rules. was told nothing is available and put on a waiting list. Waited months and called dvc for an explanation. Was on hold for 1 hour to get a runaround and no results. Asked for a supervisor how amazingly had the same runaround spiel an customer service. We Pay 1500.00 per year in dues and are not able to use our timeshare this year for what reason. I was told Hawaii and California would be tough to get reservation in. What that has to do with hiltonhead South Carolina I don't know. Dvc Customer service and supervisor were both completely useless and could care less if we couldn't use the time share we paid good money for this year. Buyer beware!!