Charged an item which cost $35.45. It did not fit and it was returned. My card was only credited $27.50 . When I called to inquire the woman at the customer service desk said there was a handling fee of $7.00. When I pointed out the difference was $7.95 she said there was not a handling fee and the full amount would be credited. I asked her was there a handling fee or not and why were we not refunded the full amount of our purchase? She aid she did not know. I asked her to put someone on the phone who did know. She said no one knew. I asked for her manager, she said she only had a supervisor, not a manager. Ridiculous. What has happened to this store? The ticket # 461206. Date of purchase 1/2/2108 Return date 1/15/2018 ( via Fed Ex)