MY LOAN WAS TURNED OVER TO DITECH IN FEBRUARY, 2017 FROM OCWEN. I HAD BEEN THROUGH BANKRUPTCY AND IT WAS SATISFIED IN 2017. EVER SINCE DITECH HAS SERVICED MY LOAN; I HAVE NEVER SATISFIED THEIR MONETRY NEEDS. UP FRONT I WAS TOLD THAT I OWED SEVERAL THOUSAND DOLLARS. MY BANKRUPTCY LAWYER CONTACTED THEM AND I WAS TOLD HE C ontACTED THEM AND ALL WAS CLEARED UP....A MISTAKE! AFTER I STARTED MAKING PAYMENTS(WHICH WERE SENT TO VARIOUS ADDRESSES...WE HAD TO BEG FOR CORRECT ADDRESS...) THEY SENT STATEMENTS EVERY MONTH STATING NO PAYMENTS WERE RECEIVED. WE WERE DUMBFOUNDED! I CONSTANTLY CALLED, SENT BANK STATEMENTS, WROTE..WITH NO AVAIL. I WAS TOLD TO EITHER MAKE MY PAYMENTS OR I WOULD LOSE MY HOUSE. I EVEN RELUCTANTLY SIGNED A LOSS MITIGATION FORM . THIS WAS NOT HONORED BY THEM. THERE WAS AN INCREASE OF ALMOST $200.00 IN ESCROW. THEY HAVE TRIED TO CONFUSE ME, LEFT ME IN TEARS, CHARGED EXPENSIVE LATE CHARGES. THIS SEEMS ILLEGAL ALMOST TO AN EXTORTION DEGREE, I AM RETIRED,WENT THROUGH BANKRUPTCY BECAUSE I LOST MY ONLY CHILD,28, THEN LOST MY HUSBAND 3 YEARS LATER. THE ONLY INCOME WAS MINE AND THANK GOODNESS I SAW A WAY OF SAVING MY HOUSE. I HAVE RECEIVED MAIL FROM DITECH STATING I NEED TO SELL MY HOUSE..GET COUNSELING. IT IS DITECH WHO NEEDS COUNSELING. THEY PUT MY PAYMENTS IN ANOTHER ACCOUNT.I TOLD THEM TO RELEASE THESE AND GIVE ME CREDIT.MY PAYMENT AMOUNTS HAVE CHANGED SO MUCH(THEY SAY BECAUSE OF ESCROW...WONT LET ME PAY MY OWN). ITS NOT ENOUGH TO LOSE MY LOVED ONES...BUT THIS IS STRESS THAT CAN BE PREVENTED. THIS IS A CONSTANT THORN IN MY SIDE...THERE ARE NO LOCAL DITECHS..THEREFORE, I CANNOT SIT DOWN AND TALK TO THEM. WE SEND PAYMENTS , THEY ARE CASHED ON OUR ACCOUNT, BUT DITECH KNOWS NOTHING ABOUT THEM! WELL,PLEASE EXPLAIN TO ME HOW OUR CHECK HAS BEEN CLEARED BUT YOU HAVE O RECORD. WHO CASHED IT????WHERE DID THAT MONEY GO???I AM RETIRED AND TRY VERY HARD. AT THIS RATE I WILL NEVER GET MY HOUSE PAID OFF. I SUPPOSE DITECH IS WAITING FOR ME TO DIE.PLEASE CLAIRIFY. IS THAT WHAT YOU WANT? I GUESS IM OLD-FASHIONED AND BELIEVE TO DO UNTO OTHERS AS YOU WOULD HAVE THEM DO UNTO YOU. ARE WE SO OUT-DATED AND ADVANCED THAT PEOPLE VS. MONEY AND THE ALMIGHTY DOLLAR IS ALL THAT COUNTS$$$ BUT, IN THIS SITUATION, THE ALMIGHTY DOLLAR ISN'T MUCH HELP. I REALLY AM NOT ASKING TOO MUCH..JUST A SIMPLE EXPLANATION TO :WHAT IS GOING ON WITH DITECH?? MAYBE I CAN UNDERSTAND IF I COULD GET A STRAIGHT, HONEST ANSWER. I WILL BE THE FIRST TO ADMIT THAT I'M ONLY HUMAN. YOUR HELP FOR A BETTER UNDERSTANDING IS SINCERELY APPRECIATED. BLESS YOU, MAXINE