I have ordered from fashion nova numerous times without any complaints. Well recently, instead of using their app I just used their website and didnt log in. Well I never received a confirmation email but they deducted it from my account. I still havent received any email from them Besides promotion emails. I cannot contact anyone either through phone or via email. Its very frustrating that they essentially let their customers have to fend for themselves without anyone to g we any info from User's recommendation: 5.