Didn't get a return that was cleared by a representative to be returned.

/ 90 reviews

4 May, 2021 → by ClaimboUser66138

Didn’t get a return that was cleared by a representative to be returned.

I ordered a pair of jeans and returned them as directed by a call to customer service saying they could be returned with no problem. I recieved back a letter saying they couldn't take them back and sent me a pair of size2 jeans in place of the size 14 jeans I returned! I just recieved another pair of jeans that were on sale for $28.00. They came to me with an orange clearance price tag for $8.99. WHAT!!!? I DONT CARE to order from them any more. Totally ridiculous! User's recommendation: Don't expect good customer service!

Clothing, Shoes and Acc

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Old Navy - Other Reviews

》 Check on a order

》 Card was hacked for Spotify usage by unknown person

》 Lost package with no help of resending items!

》 Customer service ans return

》 Never recieved shirts

》 They mailed to address that was non existent. I gave them correct address. They mailed to wrong address and said it was delivered.

》 Received my order and items are missing

》 poor mangers behavior

》 Online order not working

》 Resolved: Sizes

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