31 Aug, 2018 → by ClaimboUser491523
Didn’t disclose they ship from Germany
2
They had a better price but the website did not disclose, anywhere I could find it and I looked, that the pet med would ship from Germany. It took 6 days just to get to Frankfurt and 2 weeks overall. There IS something on the website about allowing up to two weeks for delivery but I thought that must be a standard disclaimer that was not actual (as is often the case). Frustrating that I was trying to avoid buying from overseas because I needed the med withing a few days. This would not have been a problem with any US seller. I know there are no real "rules" or protections on the internet but I wish a really reputable company would disclose that they are international. There was even an extra charge on my credit card for an international transaction. Obviously won't be buying more from them.