Didn’t receive purchase but was charged

/ 74 reviews

29 Jun, 2021 → by ClaimboUser850860

Bought a three pack of deodorant my credit card was charged immediately I never received a confirmation email and order number I contacted them twice by their email contact and they havent responded they auto respond due to current circumstances, which everyone blames their Ineptness on Covid, they will respond within 5 to 7 days I have yet to hear from them going to contact my credit card company possibly the BBB

Cosmetics and Personal Care

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Lume - Other Reviews

》 I have been waiting since may 28th for a tracking number for my order.. no follow ups it’s now June 10 and I’m very upset

》 No way to get in touch with someone. package has been out in transit for over two weeks.

》 Have not received my Lume products that I ordered on June 14.

》 Never received my paid items

》 Company unresponsive

》 How long does it take to get a refund?

》 Can’t finish order because of cookie screen

》 Resolved: Paid for product, no response to order, no response to 2 contact messages

》 Haven’t got my refund

》 Delivery wasn’t received and tried contacting the courier company and Lume.for over a week.

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