I received an email offering 20% off all Wall Art. A Banner across the top of Fine Art America's screen counted down the hours for the discount. I had 5 items in my cart totaling over $1,000. When I went to pay, FAA took away my discount (this happened right around 5:00 pm ET), even though the banner still showed I had 13 hours remaining. I contacted customer service, received a Ticket #, but no response. To add salt to the wound, I received 2 emails from FAA over the next 2 days, saving my shopping cart and showing the 20% off. For each email, I again contacted Customer Support, but no response. Of course, when I tried again to purchase the items with the link in the emails, the discount disappeared. Terrible customer service and fraudulent pricing. User's recommendation: Read reviews - there are Many dissatisfied customers.