I'm still on hold, trying to track down an order made yesterday that wasn't, as promised, delivered today. Most infuriating is that the order date is incorrect, so it appears, on their online invoice, that I placed my order today. When my call was finally answered, the rep quickly put me back on hold, mumbling something intelligible. Why didn't I read the reviews on this site before placing the order? Of course I'm still on hold, and I'm pretty sure when they say the wait time will be longer than normal, that their normal must refer to the glacial age. DON'T USE JUSTFLOWERS. DON'T USE JUSTFLOWERS. DON'T USE JUSTFLOWERS!!! User's recommendation: AVOID JUSTFLOWERS!