I handed my car into Alperton garage to get an overheating fault diagnosed for the cost of £120. I was informed that the issue was the radiator that would need replacing - but that a price would follow as the garage was undertaking a stock take at the time. I tried and tried to get through to the garage, but my calls were not answered. After no price was received I had to get an alternative garage to replace the radiator. Unfortunately the overheating fault still persisted after the replacement which leads me to believe that the diagnosis was incorrect. As a result of this I have carried out work totalling £360 - plus the £120 paid to yourself for the diagnostics.