I was just about to have a new upper plate/denture made by this company for $295.00 and I read all the complaints against them on this site, and on the internet. It appears that these complaints are nationwide. I am really grateful to these other posters and I decided to take my $295.00 and use a reputable dentist who cares about his work. I do believe that cheaper is not always better. My new dentures are going to be $1, 400.00 just for the upper plate, but as the old saying goes, "You get what you pay for." Also, I do know that good quality dentures can take several weeks and several visits after the first impression is made to ensure good quality and a proper fit. Thank you for the forwarning. Just sign me... " Glad I didn't go here!"