22 Apr, 2016 → by ClaimboUser990609
Dental Associates Of Torrance Customer Care Review from Torrance, California

1

Update by user Apr 22, 2016 9:51a. The nurse said reason of why we're seen late because it took me a long time to fill out the paperwork. Excuse me, but they didn't hand me the paperwork till 9a. When I checked in at 7:58a. So at 10:03a, back at the front desk, after about 3 minutes of explanation from the surgeon, the front desk had a nerve to say that I should have said that I had to be at work at 10. Then she would have accommodate me and be seen earlier. But what does it matter???? The appointment was @ 8a. So logically we should have been seen @8. Or the latest was @ 8:15a. Update by user Apr 22, 2016 At 9:43a, the nurse said that we have to wait for the xray and the dentist will come and talk about the surgery. I am still upset so I asked if this is going to be another hour to wait. The nurse asked if I was waiting for an hour. I told her we've been here since 8a. Which was our appointment time. Instead of apologizing, she said it must have been the front desk fault. Update by user Apr 22, 2016 Finally....@9:39a they came out and called my son. Original review posted by user Apr 22, 2016 My son appointment was scheduled at 8a.It is 9:20a and still waiting to be seen. The girl at the front desk said that he's next. When I asked how much longer do we have to wait. That was at 8:45a. I had to make another arrangement at work, so I can make the appointment on time. Do it's true that dentist don't care about the patient. They just want money. See how it's okay for them to see their patients late.....but once the patient arrive late to an appointment, it needs to be rescheduled.
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