I called to set up apple pay and have account Verified. Nick said he could not and that he would be putting my account on hold untill I provided my Drivers Licence and Social Security card. Nothing wrong with new account prior to me trying to activate it and he stopped me from activating it with my app! He kept answering the phone when I hung up and tried to call someone else. I submi User's recommendation: Horribe reps who just caused me such upset. I am starting to hate companies who outsource.