From Mon. June 14, 2021 - 6:01 p.m., a cell phone upgrade delivery is blocked by Purolator due to a missing apartment number on the delivery address given by Fido. I've talked multiple times with Purolator client services, and their answers are always the same: Fido must email the correct delivery address with apartment number. Most, Purolator (Anjou, Montreal, QC) will return the package to the sender today or tomorrow. I'm online now, for the 3rd time, with Fido Clients Services, and they are saying the the email will take up to 48 hours to arrive to Purolator. No supervisor want to talk to me! I just want to have my cell as soon as possible (the new bill was already issued). Thanks for help! Have a nice day!