MY REPLY to Amazon: Hello:  I received your notice "We have closed this account because you have consistently requested refunds for a large number of your orders."   I am terribly sorry that we have a disagreement regarding delivery, or lack thereof. I have not had a single dispute with deliveries from FEDEX UPS or USPS. So what am I expected to do Pay for Items that are NOT delivered? As can be seen any and all shipments that have been contested contain Pictures of the ACTUAL delivery location. The delivery location pictured where the items were delivered is NOT My residence. I have taken great pains to leave delivery instructions which are available and attached to all of my shipments. There can be absolutely NO dispute of my actual location. I am your customer Loyal to Amazon for Years and years. Yet it seems I am to blame because my goods are delivered to the wrong place. (photos attached)  Please note these are actual photos taken by YOUR delivery person. which clearly show it to be NOT my House. By cancelling my account I can no longer access my echo or echo show devices Nor cab I access AMAZON Prime.I am a 100% disabled Marine veteran and have come to rely on your devices for information and security. WHY am I being punished? should I can ill afford to pay for items I do not receive, so why do you expect me to do so when I am sure you yourself would not pay for goods NOT received. What will I do with my Amazon devices? discard them? If this is not resolved amicably is there a way I can submit this for Arbitration? Can you (amazon) ship with carriers that are more reliable? Or Hire Professional drivers? I was told to file a police report unfortunately since they were NEVER delivered to me I cannot report the items as being stolen. Thank you for your kind consideration Eedward Miller esq As your representative pointed out Amazon's terms of use to wit: RISK OF LOSS All purchases of physical items from Amazon are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. As noted in the UCC § 2-103as attached below. We can see that goods are to be transferred to the Buyer. according to Law. § 2-103. Definitions and Index of Definitions. (1) In this Article unless the context otherwise requires (a) "Buyer" means a person who buys or contracts to buy goods. (b) "Good faith" in the case of a merchantmeans honesty in fact and the observance of reasonable commercial standards of fair dealing in the trade. (c) "Receipt" of goodsmeans taking physical possession of them.