1 Jul, 2021 → by ClaimboUser264003
Delivery of boxes/missing items

1

Hello, I have recently sent 5 boxes and 2 suitcases through ParcelABC. All the boxes were damaged on arrival (one was even replaced and the items inside were transferred to another box). Items from the box which was replaced (the items were thrown into another box instead of transferring the box into another one) are missing such as mugs, items of clothing, bed sheets etc. This is truly unbelievable. The boxes were all properly taped and should never have been broken. I have attached photos of the boxes. It is illegal to open/touch or transfer property of another and as a carrier service, you should be aware of this and should never have touched any of the property that was inside the boxes. The boxes are also supposed to be carried with care, which was not done in this case. I have used several carrier services and this has by far been my worst experience.
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