18 May, 2021 → by ClaimboUser201581
Delivery of a Generator
2
We ordered a generator from Home Depot on May 08. It was shipped on May 10. See below: It has been sitting in Aurora, CO, very near us, since May 12th, it is now May 18th. There is no way to get a hold of a person at NSD, to find out why it hasn't been delivered yet. Their tracking shows it is not yet scheduled for delivery, but it also shows "estimated" delivery May 17 -May 19. I am outraged that this product has been sitting in Aurora for a week and is still, not scheduled for delivery. Hell, at this point we'd go to Aurora to pick it up ourselves! FedEx and UPS have been out here every day delivering packages. I don't get it! This is the last time we ever order anything from Home Depot, if this is the company they choose to use for shipping. Zero communication! I suggest you not make the same mistake. This is just outrageous! TM Login Tracking Number Zip Code Details Tracking Number:[protected] PO #:[protected] REF #1:450863 Service:Basic Home Delivery Service Description: Deliver to first available "dry" area (e.g. patio, garage, etc.) 30-minute courtesy pre-call while en route No signature required Origin:SPARKS, NV 89431 Destination:STRASBURG, CO 80136 Estimated Delivery:May 17, 2021 - May 19, 2021 Scheduled Delivery:Not Yet Scheduled Shipping Soon In Transit At Last Mile Terminal Scheduled for Delivery Out For Delivery Delivered Current Status: Order In Transit Transit History Date/Time Activity Location May 12, 2021 2:48 PM Order In Transit AURORA, CO May 12, 2021 2:48 PM Order In Transit AURORA, CO May 12, 2021 11:26 AM Order In Transit HENDERSON, CO May 12, 2021 7:03 AM Order In Transit HENDERSON, CO May 11, 2021 9:18 PM Order In Transit SALT LAKE CITY, UT May 11, 2021 3:13 PM Order In Transit SALT LAKE CITY, UT May 11, 2021 4:30 AM Order In Transit SPARKS, NV May 10, 2021 4:03 PM Order In Transit SPARKS, NV May 10, 2021 8:05 AM Order Registered SPARKS, NV