8 Apr, 2021 → by ClaimboUser86037
Delivery/Bait and Switch
2
Initial order 4/7/2021 to be delivered same day. Rose & Carnations Masterpiece. Cost 135.00. Called back to say it would not be delivered til 4/8/2021 and would include premium flowers. Gave 30% discount, I'm told. NO invoice although requested. Specific directions to deliver to the door since recipient had surgery pertaining to her heart and please do not leave at the gate. The guy that took the order read the special instructions back to me. They were left at the gate. They will sit out in the sun for hours til someone can get them to the door. :( I called and they said it was only a dozen roses. Not additional flowers as I had ordered. I am in California, not Texas therefore I can not provide a picture of failed delivery. 100% Disappointed, Elizabeth Sprowell [protected]