9 Jun, 2021 → by ClaimboUser936425
Delivery and price

1

I called in 2 renewals for steroid rye drops used for corneal and retinal eye pressure control. I was told they are now out of network and would cost $770 and $590 for 3 month supply. I told them to send one month and to expedite. They promised me Sat delivery and it is now the following Wednesday! I had to have my doc call in a substitute locally costing $125 for the one I'm being charged $770. For. Also there is a discount site which said I can get it for $60 and $32! Durezol and Prolensa are the names I want to return them upon receipt. This is insane. I was disconnected by at least 9 different representatives and told to call the post office myself when I saw the tracking was sent conventional delivery even though I agreed to pay for fedexp. Which they said no charge to expedite. I am FURIOUS. My husband and I are 89 and 90 and get our meds from this nightmare service
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of OptumRx you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.